Privacy Policy
Pernod Ricard, in its role as Data Controller, respects your right to privacy when you use our digital media (such as our websites, our mobile applications, our pages on the social network, any online forms to register to our events…) and communicate electronically with us.
The purpose of this Privacy Policy is to inform you how Pernod Ricard S.A., a corporation duly organized
under the laws of France, with its registered address at 12 Place des Etats-Unis 75783 Paris Cedex 16
and it affiliate Pernod Ricard India Private Limited,a company incorporated under the Companies Act, 1956 and having its Corporate Office at: 12th Floor, Tower B, DLF Cyber Park, 405-B, Sector 20, Udyog Vihar, Phase III, Gurugram – 122016, Haryana and Registered Office at: Atelier, No. 10, Level 1, Worldmark 2, Aerocity, New Delhi -110037 (all together “Pernod Ricard”, “we,” or “our”) collect, store, use and process your
Personal Data provided through any digital media operated by Pernod Ricard (“Digital Media”).
- What Personal Data do we gather about you and how do we collect it?
- How and why do we use tracking technologies?
- For what purposes do we use your Personal Data and on which legal grounds?
- What happens if you do not wish to provide your Personal Data?
- To whom do we disclose Your Personal Data and why?
- Is your Personal Data sent to recipients located in other countries and why?
- How long do we keep your Personal Data?
- How do we secure your Personal Data?
- What are your rights regarding Personal Data?
- How do we process children’s Personal Data?
- How can you contact us or lodge a complaint to the relevant Supervisory Authority?
- Changes to our Privacy Policy
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What Personal Data do we gather about you and how do we collect it?
Personal Data is collected only for the purposes set out in Section 3 below and each time you
participate in any of the features or services offered by our Digital Media.
The types and amount of information collected for the above-mentioned features and services may
be updated and vary depending on the activities of Pernod Ricard.
Subject to applicable law requirements, we may use a variety of technologies that collect and
provide
information about how our Digital Media is accessed and used by you. We may also use demographic
information about the users of our Digital Media, which we may obtain from third parties such as
Google or social media that you use (“Usage Information”). Usage Information may consist of the
pages you viewed, the time you viewed them, other content you accessed or provide, in what
language, including demographic information about you (such as your
age, gender, first name, last name, mobile number and Email, where available) and what pages you
looked at before viewing the current page, etc.
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How and why do we use tracking technologies?
Pernod Ricard uses tracking technologies such as cookies, IP Addresses or Log files. Tracking technologies help us tailor our Digital Media to your personal needs.
- An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety and security, (iii)restrict access to our Digital Media to comply with applicable law or contractual restrictions, and, (iv) better understand how our Digital Media is used;
- An IP address is a number that is used by computers on the network to identify your computer
every time you log on to the Internet. We may keep track of Internet Protocol (IP) addresses
to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety
and security, (iii) restrict access to our Digital Media to comply with applicable law or
contractual restrictions, and, (iv) better understand how our Digital Media is used;
- We (or a third party on our behalf) may collect information in the form of logs files that record activity on the Digital Media and gather statistics about users’ browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our Digital Media, and which pages they’ve viewed on our Digital Media and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you. Log files are used internally only, and are not associated with any particular user.
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For what purpose do we use your Personal Data and based on which legal
grounds?
We collect information about you to:
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Respond to your request of service or for the performance of a contract
- When you register or sign-up in our Digital Media (mobile app, websites, social
media, etc.), your Personal Data is used to provide you with the relevant features
and services you subscribe to, allow users to be able to upload videos, react &
comment on content and to offer you the benefits and privileges that typically come
along with your registration (e.g. receiving the communications you select at the
time of registration, being invited to events, participating in a sweepstake, etc.);
- Send you transactional or administrative communications: (e.g. confirmation email when you sign up for, or unsubscribe from, a specific registration or activity), as well as certain service-related announcements (e.g., notices about updates to our privacy notices, discontinued features or programs on our Digital Media, changes to our online services or technical support policies, or other related changes)
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Allow us to send you marketing information when you consent:
- In addition to the purpose for which you submitted your Personal Data, you may also be given the option (through a check box or otherwise) to have your Personal Data used for an activity or service different from the primary activity or service that you are requesting. For example, if you are signing up for a contest or other promotion, you may also be invited to sign up for newsletters or alerts from our Digital Media hosting the promotion or from other websites. If you choose to receive these additional services, we will use your Personal Data to provide them to you.
- When you use the “Send to a friend” feature: this Personal Data is used only once to send the communication and is not further retained by us, as appropriate according to local law;
- When you use a QR Code or equivalent feature displayed on Pernod Ricard products: we use your Personal Data to send you more information on the products where the QR code or equivalent feature is displayed or other products;
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Because it is also Pernod Ricard legitimate interest to better serve you:
- Subject to your consent when required, we may occasionally combine, update, or otherwise enhance the Personal Data collected through our Digital Media with data we receive from outside records or third parties. For instance, we may combine purely demographic or survey information (e.g. age, gender, household information, and other interests, etc.) not linked to any Personal Data about you with Personal Data collected through our offers (such as during account registration).
- We may use the combined above-mentioned information and/or demographic information for our internal marketing and demographic studies and to constantly improve, personalize, and customize the products and services we provide you to better meet your needs. Some of the tools we use may involve automated individual decision-making subject to applicable law.
- Feedback, questions, or comments through our “Contact Us” form and our “Tell Us” compliance reporting system: if you contact us via an online contact form, your Personal Data is used to respond to your inquiry or comment.
- We will ensure that your Personal Data remains accurate and up-to-date and avoid duplication in our database, by verifying each of your interactions with us and/or one of our affiliates to ensure your Personal Data is still accurate or needs to be completed or updated with the additional information you will have provided.
- Pernod Ricard may process Personal Data involving automated decision making, including for the performance of a contract (e.g. avoid fraudulent payment) or subject to your explicit consent, to better serve your needs in accordance with your preferences.
- Please note that the automated tools used are regularly checked to ensure that the Personal Data is
processed fairly. Specific measures such as data minimization are implemented when creating profiles.
- You are invited to express your point of view through the right of access described above. You can also object the result of the automated decision by sending an email to the contact details in Section 11 below.
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What happens if you do not wish to provide your Personal Data?
If you choose not to submit any Personal Data when requested, you may not be able to participate in certain activities and personalized features, other Digital Media services and special services offered to you may be limited. For example, if you refuse to share your email address, you will not be able to receive our newsletters or otherwise register on our Digital Media. However, to simply browse our Digital Media and learn more about Pernod Ricard and our products, you do not need to give us any Personal Data. In any event, we will always inform you of the Personal Data that is necessary in order to benefit from a service.
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To whom do we disclose your Personal Data and why?
- Within the Pernod Ricard Group
Pernod Ricard may share for the purposes mentioned in Section 3 your Personal Data within the Pernod Ricard Group, including its affiliates worldwide.
- With third parties
Pernod Ricard may also share your Personal Data with third parties, but only in the following circumstances
- For marketing purposes if you gave us your consent.
- For support purposes: We may use service providers, agents or contractors to provide support
for the internal operations of our Digital Media and to assist us with administering them or
the various functions, programs and promotions available on it. Any such third party shall
at all times provide the same levels of security for your Personal Data as Pernod Ricard
and, where required, are bound by a legal agreement to keep your Personal Data private,
secure and to process it only on the specific instructions of Pernod Ricard;
- For joint and co-sponsored programs and promotional purposes: When we run a joint or
co-sponsored program or promotion on our Digital Media with another company, organization,
or other reputable third party; and, as part of this event, collect and process Personal
Data, we may share your Personal Data with our partner or sponsor, subject to your consent
when required. If your Personal Data is being collected by (or is shared with) a company
other than Pernod Ricard as part of such promotion, we will let you know this at the time
your Personal Data is collected;
- For litigation and safety purposes: We may also disclose your Personal Data if we are
required to do so by law, or if in our good faith judgment, such action is reasonably
necessary to comply with legal processes, to respond to any claims, or to protect the safety
or rights of Pernod Ricard, its customers, or the public;
- In the event of a merger or acquisition of all or part of Pernod Ricard by another company,
or in the event that Pernod Ricard were to sell or dispose of all or a part of the Pernod
Ricard business, the acquirer would have access to the information maintained by that Pernod
Ricard business, which could include Personal Data, subject to applicable law. Similarly,
Personal Data may be transferred as part of a corporate reorganization, insolvency
proceeding, or other similar event, if permitted by and done in accordance with applicable
law
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Is your Personal Data sent to recipients located in other countries and why?
Pernod Ricard is a global company and your Personal Data may be transferred across international
borders. It may be transferred to countries that have a different level of data protection laws
than the one existing in the country from where you submitted your Personal Data. Your Personal
Data may also be transferred between different companies of the Pernod Ricard Group located in
different countries. Pernod Ricard takes the appropriate measures to maintain security of the
Personal Data both during transit and at the receiving location by implementing contractual
clauses as set out by the European Commission, in accordance with applicable law.
Our main service providers for the operation of our Digital Media are based in the United States.
The transfer of personal data to these service providers are implemented in accordance with
applicable laws and rely on standard contractual clauses as set out by the European Commission
or on the Privacy Shield. Such service providers are also bound by a contract that ensures a
high standard of privacy protection and requires (amongst other provisions) that they act only
on Pernod Ricard instructions and implements all technical measures necessary on an ongoing
basis to keep your Personal Data secure.
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How long do we keep your Personal Data?
We will store the Personal Data that you sent us via our Digital Media in our databases as long
as your account is active, for the duration of the contract with you or as needed to provide you
the services you requested or to answer queries or resolve problems, provide improved and new
services. We may also retain your Personal Data in accordance with our internal retention
procedure as necessary to comply with our legal and regulatory obligations, resolve disputes and
enforce our agreements.
We may thus retain your Personal Data after you stop using Pernod Ricard services or our Digital
Media according to the statute of limitations.
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How do we secure your Personal Data?
Pernod Ricard takes all necessary technical and organizational measures to protect the
confidentiality and security of your Personal Data collected from this website and/or our
applications, including sensitive Personal Data. These efforts include but are not necessarily
limited to: (i) storing your Personal Data in secure operating environments that are not
available to the public and that are only accessible to authorized Pernod Ricard employees, and
our agents and contractors; and, (ii) verifying the identities of registered users before they
can access the Personal Data we maintain about them.
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What are your rights regarding your Personal Data?
- If your Personal Data has been processed on the basis of your consent, you can withdraw your
consent at any time, without impact on lawfulness of processing based on consent before its
withdrawal. You can request to access your Personal Data
- You can request to rectify your Personal Data if it is inaccurate, incomplete or out of date
- You can request the erasure of your Personal Data (i) if your Personal Data is no longer
necessary for the purpose of the data processing, (ii) you have withdrawn your consent on
the data processing based exclusively on such consent, (iii) you objected to the data
processing, (iv) the Personal Data processing is unlawful, (v) the Personal Data must be
erased to comply with a legal obligation applicable to Pernod Ricard. Pernod Ricard will
take reasonable steps to inform the other entities of the Pernod Ricard Group of such
erasure.
- You can request the restriction of the processing (i) in the event the accuracy of your
Personal Data is contested to allow Pernod Ricard to check such accuracy, (ii) if you wish
to restrict your Personal Data rather than deleting it despite the fact that the processing
is unlawful, (iii) if you wish Pernod Ricard to keep your Personal Data because you need it
for your defense in the context of legal claims (iv) if you have objected to the processing
but Pernod Ricard conducts verification to check whether it has legitimate grounds for such
processing which may override your own rights if the data processing is based on the
legitimate interest of Pernod Ricard.
- You can request the portability of the Personal Data you provided to us, if the Personal
Data processing is based on your consent or the performance of a contract and is carried out
by automated means (ie. excluding paper files).
- You always have the option not to share any of your Personal Data with us. If you choose
this option, you may be limited in the activities and features we can provide you.
- You have the right to object to the processing of your Personal Data by us, at any time, for direct marketing purpose, for marketing purpose based on profiling, or if the data processing is based on the legitimate interest of Pernod Ricard (except if we can demonstrate compelling legal grounds for the processing).
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How we treat children’s Personal Data?
Our Digital Media are not intended for children under the legal drinking age (“Minor”), so we do not knowingly collect personal data from Minors. You must be at least eighteen years old to create an account and engage in activities and transactions on our Digital Media. If we are notified or learn that a Minor has submitted Personal Data to us through our Digital Media, we will delete such Personal Data.
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How can you contact us or the relevant Supervisory Authority ?
If you have any questions, complaints, or comments regarding this Privacy Policy or our information collection practices, please contact us by writing to:
Pernod Ricard India Private Limited
12th Floor, Tower B, DLF Cyber Park,
405-B, Sector 20, Udyog Vihar, Phase III,
Gurugram – 122016, Haryana
or sending an email to: [email protected] are informed that you can also lodge a complaint with the Supervisory Authority of the country where you are located if you have any concern about the conditions of processing of your Personal Data by Pernod Ricard.
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Changes to our Privacy Policy
We keep our Privacy Policy under regular review and we will place any updates on this web page. This Privacy Policy was last updated in Feb 2024.